Last updated: July 2, 2026
We collect your email address for authentication, your device's GPS coordinates when you report a community incident or use location features, photos you choose to upload to community reports, and usage data such as purchases and coin transactions.
Your data is used to operate the Qarlo service — connecting lost items with owners, managing your Qarks balance, powering community alerts, and sending push notifications about your items. We never sell your personal data to third parties.
Qarlo is designed with anonymity at its core. When a finder scans your QR code, they only see a chat interface — your name, email, and profile are never revealed. The same applies in reverse.
All data is stored securely in Supabase (hosted on AWS). Community report photos are stored in Supabase Storage with public read access so they can be displayed in the community feed.
GPS coordinates are captured only when you submit a community report or use location-dependent features. We store coordinates in our database to power the 5km radius filtering in the community feed. We do not track your location continuously.
You may request deletion of your account and associated data at any time by contacting us. We will process deletion requests within 30 days.
The Qarlo website uses browser localStorage to maintain your authentication session (provided by Supabase Auth). We do not use advertising or tracking cookies.
For privacy enquiries, email us at privacy@qarlo.online.